Terms of Service

By accessing and using Luna Store's website and services, you agree to be bound by these Terms of Service. Please read these terms carefully before making any purchases.

1. Acceptance of Terms

By accessing or using our website, mobile application, or services, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Account Registration

Account Creation

To make purchases, you must create an account with accurate, complete, and current information. You agree to:

• Provide accurate and truthful information
• Maintain and update your account information
• Keep your password secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized access

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or for any other reason at our discretion.

3. Products and Pricing

Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Product colors may vary slightly due to screen settings
• Product availability is subject to change without notice
• We reserve the right to limit quantities
• Descriptions and specifications are provided by manufacturers

Pricing

All prices are subject to change without notice. In the event of a pricing error:

• We reserve the right to cancel orders placed at incorrect prices
• We will notify you and offer the option to reorder at the correct price
• Sale prices and promotions are valid while supplies last

4. Orders and Payment

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing or product information errors
• Suspected fraudulent transactions
• Credit/payment authorization failures

Payment

Payment must be made in full at the time of purchase through our approved payment methods. We accept:

• Major credit cards
• Debit cards
• Other secure payment methods as displayed at checkout

All transactions are secure and encrypted. Your payment information is processed by third-party payment processors and is not stored on our servers.

5. Shipping and Delivery

Shipping

Orders are typically processed within 1-2 business days. Delivery times vary based on:

• Your location
• Selected shipping method
• Product availability
• Carrier delays beyond our control

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery confirmation.

6. Returns and Refunds

Please refer to our detailed Return Policy for information about returns and refunds. Key points include:

• Returns must be initiated within 30 days of delivery
• Items must be unused, unworn, and in original condition
• All original tags and packaging must be intact
• Some items may be excluded from returns (sale items, intimate apparel, etc.)
• Refunds are processed within 5-7 business days of receiving returns
• Original shipping costs are non-refundable

7. Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or viruses
• Attempt unauthorized access to our systems
• Use our services for fraudulent purposes
• Resell products for commercial purposes without authorization
• Use automated systems (bots) without permission
• Harass, abuse, or harm other users

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Luna Store or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• Luna Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the product or service
• We do not warrant that our services will be uninterrupted or error-free
• We are not responsible for issues caused by circumstances beyond our control

10. Indemnification

You agree to indemnify, defend, and hold harmless Luna Store, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any rights of another party

11. Dispute Resolution

Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

Arbitration

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration, except where prohibited by law.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have questions about these Terms of Service, please contact us: